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"HANDICAP ACCESSIBLE ROOMS are booked only by phone request."
Please Call Us @ (406)245-6345

Frequently Asked Questions (FAQs)


Q 1. How do I check rates and availability without making a reservation?

Ans: For rates and availability, you need to go to reservations. Once you've entered the dates of your stay, the rates will be clearly displayed along with the available room types. You will get all the price details there. You are not obligated to book a reservation or give your credit card details.

  • 1. Select the Reservations tab
  • 2. Select a Room Type you want to inquire about
  • 3. Select the No. Rooms
  • 4. Once you click on "Book Now" button rates will be clearly displayed along with the available room types.
  • 5. Once you fill the reservation form and click on continue you will get the total price including tax for the selected room.
  • 6. If you do not want to book, simply click on another tab
Q 2. What does the price include?

Ans: All amenities and services listed in the room descriptions are included in the room price excluding the taxes and fees.

Q 3. How can I make a reservation?

Ans. You'll need a valid credit card to guarantee your reservation with Western Inn Motel. All reservations have to be preauthorized. Follow the following process to make your reservation.

  • 1. Select the Reservations tab
  • 2. Select a Room Type you want to inquire about
  • 3. Select the No. Rooms
  • 4. Click the "Book Now" button
  • 5. Once you check all the details fill the reservation form
  • 6. Once you click on continue button you will be asked to enter your billing information
  • 7. And then click on book now button to make your reservation
Q 4. How do I know if my reservation is confirmed or not?

Ans. We'll send you an automatic confirmation email with all of your booking information.

Q 5. How do I cancel or modify my reservation?

Ans. You can cancel (within our cancellation policy’s guidelines) or modify your reservation by calling us directly, or sending us an email at info@westerninnbillings.com.

Q 6. Where can I find the contact information the motel?

Ans. You can find our contact information on our homepage, or our Google listing.

Q 7. When I will be charged?

Ans. We will charge your card immediately after finish our booking process, with a preauthorization. We will send you the Preauthorization receipt via email.

Q 8. I am traveling with my children; can we get extra beds/cribs in the room?

Ans. Information regarding children and extra beds/cribs can be found under "Hotel Policies." Please take note of the following:

  • 1. Any additional fees for children are not included in the reservation price.
  • 2. During the online booking process, please make your request for any extra bed/crib in the "Special Requests" box provided.
  • 3. If you’ve already booked your stay, just contact us to add this to your reservation.
  • 4. We recommend calling us prior to your arrival to guarantee your request. You can find the hotel’s contact information on our website.

You can always call us at (406) 245-6345/ (888) 231-9378 or email us at info@westerninnbillings.com to confirm availability before you book.

Q 9. Do you provide free shuttle service?

Ans. The shuttle service is free only between 8:00 am – 11:00 pm. The charges for shuttle service apply before 8:00 am and after 11:00 pm.

Q 10. What kind of credit types do you accept for reservation?

Ans. We accept Visa, American Express, Discover Card, BC card, DINERS CLUB INTERNATIONAL, China Union Pay, JCB and Master Card.

Q 11. Do you offer AARP/AAA member discount program?

Ans. We offer AARP/AAA member discounts. You need to provide a valid AARP/AAA Membership Card during the check-in process to receive the discounted charge. To know more, click here.

Q 12. Where can I find room descriptions, room rates and availability?

Ans. You need to go to the reservation page to check room types, rates and availability. But, you do not have to give your credit card and book a reservation, unless you want to.

Q 13. Do you allow pets in the room?

Ans. We offer pet friendly rooms in our motel. But, your pet must be small and medium and generally less than 50 Lbs. Also, they must be kept on leash and follow the hotel pet policy when you’re in Western Inn Motel property.

Q 14. What are my payment options if I do not want to use my credit card online?

Ans. We cannot process your reservation through the Internet without a valid and accepted credit card and expiration date. If you want to make a reservation without using your credit card, please call us at (406) 245-6345/ (888) 231-9378.

Q 15. Do you have a parking/ extended parking/Trip parking lot?

Ans. We have a parking lot and we also offer free parking for all our nightly guests.Extended parking more than 3 days is chargeable and 3 days trip parking is free with at-least a night stay.

Q 16. Are rates different for booking online? Are there any additional fees for booking online?

Ans. The online rates are 20% discounted but rates are subject to change during special events and summers. There is no additional charge for booking online.

Q17. Is this a secure website?

Ans. Yes this is a secure website and SSL certified.

Quick Reservation

Shuttle Service: Between 8am - 11pm Free. Before 8am and after 11pm charge might apply.Please call us. For Trip parking: Call us now at (406) 245-6345.

Contact Us:

3311 2nd Avenue North
Billings, MT 59101

Phone.: (406) 245-6345
Toll Free.: (888) 231-9378
Fax.: (406) 245-9882

Email:info@westerninnbillings.com

AMENITIES

  • HBO
  • Free airport shuttle service between 8am-11am and free tip parking
  • Complimentary breakfast and cookies
  • Free Greyhound Pickup Services
  • Kids stay for free *
  • Extended stay room available
  • Free high speed Wi-Fi/Winter Plug-in
  • Free local calls
  • Function room
  • Fax and copy service available
  • Refrigerator
  • Microwave
  • Coffee pot

== Online Booking Patner's ==